RETURN & EXCHANGE
POLICY

Refund Window

Refunds are available within 48 hours of receiving your order. money will be refunded within 2 to 5 working days of handing the courier the jeans.

Exchange Window

Exchanges are available within one week of receiving your order.

Inspect on Delivery

You are welcome to check your order upon delivery; however, if you decide not to accept it, the shipping fees will still be charged.

Submit Your Request

Email your request to shop@authenticde.com. Our team will review it and respond accordingly.

Courier Collection

Once approved, select your replacement item on authenticde.com. A courier will collect the original item and deliver the replacement.

Size Unavailable

If your desired size is out of stock, you may exchange for any other item available on the website.

Shipping Fees

Return and exchange shipping fees are covered by the client in all conditions.

Item Condition

Items must be unworn, with original tags attached, and returned in their original condition.

Proof of Purchase

Proof of purchase (receipt or order confirmation) is required for all refund and exchange requests.